Terms & Conditions
Effective date: July 02, 2018
Welcome to the Techocy website terms and conditions for use. These terms and conditions apply to the use of this website and by using, accessing, browsing, registering or placing an order you agree to be bound by the terms and conditions set out below. We recommend that you print a copy of them for your future reference. If you do not agree to be bound by the terms set out below then you may not use this website. We reserve the right to:
Modify or withdraw (either temporarily or permanently) the website with or without providing prior notice to you and we shall not be liable to you or any third party for any modification or withdrawal of the website.
Change these Terms and Conditions at any time. Any changes that are made will take effect from the date that is indicated at the top of this page and it is your responsibility to ensure that you have read the most up to date version each and every time you use the website. Your continued use of this website shall signify your acceptance to be bound by these Terms and Conditions.
You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the website. If you are purchasing on behalf of a business then you must have the required authority to do so.
X.K Techocy Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this website.
You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the website
Modify, distribute or re-post any content on the website for any purpose
Reproduce, crawl, frame, link to or deep-link into this website on or from any other website
If you are a corporate customer and would like to request permission to use photography or other content from our website for corporate use, please contact our Public Relationships department on 22 874876
You warrant that any personal or business information you provide to us during the registration process is current, true and accurate in all aspects and that you will notify us of any changes to your personal information by using the My Account section of the website, or by calling our Customer Services Team on 22 874876, Monday to Friday from 9am to 5.30pm
We take all reasonable efforts to ensure that the product information as detailed on the website is accurate, fair and current. This includes Specific Conditions relating to the product including but not limited to: related Terms and Conditions, estimated delivery dates and times, warranties and guarantees.
However, although we aim to keep the product information as up to date as possible, it may be the case that at the point that the order is placed, some element of the product information may not exactly reflect the details of the actual product:
The actual price of the product can only be confirmed once the order has been accepted, according to our order acceptance policy
The product packaging may vary from the product images on the website.
The weights and product dimensions given are approximate only.
The key features and product attributes are based on information provided to us by the manufacturer and these may vary.
Whilst we try to show the accurate colour of the product on the website, differences in computer screens and monitors may mean the actual colour of the product that you receive will differ from how you see it on the website.
Colour swatches on the product details page are used as functions to change product colours only and do not represent the actual or implied colour of the products.
The stock position of the product as shown on the website is a guide only and the available stock position will only be confirmed at the point that the order is accepted.
In any circumstance where the actual product information varies from that displayed on the website, we reserve the right not to accept the order.
Techocy is a multi channel retailer and operates a best practice pricing strategy that attempts to ensure the consistency of pricing between its various sales channels.However, it may be the case that a product or promotion that is available in one sales channel is not available in all other sales channels.
Bulk pricing (where a product is offered at a lower unit price when purchased in volume) is available on certain products on both the website and through the telesales team but is not currently available through the stores or through the in store ordering facility.
Some products may be exempt from additional discount and this will be indicated on the product to advise also our star buys exclude additional discount as we are offering you the best price possible.
Product Pricing on the website can be displayed including VAT or Excluding VAT. However, the full price of the order will include VAT plus any additional delivery and packaging costs, where applicable.
Placing an order on the Techocy website does not constitute a contract between you and us. The order is only confirmed once we have notified you that the order has been invoiced and despatched.
For the avoidance of doubt, any such contract between you and Techocy, will be deemed to have been concluded in Cyprus. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Cyprus, and you and X.K Techocy Limited irrevocably agree to submit to the exclusive jurisdiction of the Cypriot Courts.
The order process is as follows:
Goods that are stocked in our main warehouse are then collected by our selected carrier and sent for dispatch according to our Delivery Options.
Goods that are being delivered directly from our suppliers (usually furniture or larger machines) can take a little longer to be shipped. You will be contacted by them directly to arrange delivery. Please see the Direct from Supplier section in the Delivery Options section above.
Clicking on the ‘Make Payment’ button in the payment screen of the checkout process will submit the order for payment.
You may be required to enter some additional payment verification details from your credit card provider before the order is submitted to us.
Once you see the order confirmation page, you will then receive an email acknowledgement confirming the details of each product in your order. This is not a confirmation that the order has been accepted or processed.
Once the goods are picked and packed and ready for despatch, a contract between you and us is in place at this point.
If for any reason, there is a problem in processing the order then we will notify you via email or telephone of the circumstances of why it could not be fulfilled. This could be for one of the following reasons:
There was an error in how the product was described or priced on the website.
One of the products in the order is currently out of stock.
We are unable to take full payment for your order.
You did not fulfil your obligations as set out under these terms and conditions.
At the present time, payment can be made using wire transfer, credit/debit cards or through a Techocy Business Account.
Cheques are not acceptable as a payment method for orders taken on the website. Cheques are accepted for orders taken over the phone but the funds must have cleared before the order will be shipped. Your cheques should be made payable to X.K Techocy Limited and then sent to Leoforos Aglantzias 54A, 2108, Nicosia, Cyprus
You are able to pay for your goods using all major credit and debit cards (Mastercard, Visa, Delta and American Express). Secure servers offer Ryman customers the highest level of security when entering credit card details over the Internet
All credit/debit card purchases are subject to the normal validation checks and authorisation procedures adopted by the card issuer. In addition we have additional Credit Card Fraud Prevention measures to protect you. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render Ryman liable for any delay or non-delivery.
We offer Free Standard, Next Working Day courier delivery on all orders successfully processed over €50 (inc VAT) that are received by 4pm and delivered to Cyprus. Orders placed below the value of €50 (inc VAT) will incur a small delivery charge.
Supplier delivered products and other items, such as furniture orders, are delivered separately and may take a little longer to arrive.
Coupons, discounts and promotional discount codes offered by Techocy are only for use on the techocy.com website, unless otherwise stated. These types of promotional discounts are not valid for use against the purchase of goods in the Techocy Store or over the telephone.
If you have chosen to Pick-up from a Techocy shop, you can cancel your order at any time up to 2 working days, after the order confirmation date, by calling the shop you chose to pick-up your product. To cancel your Pick-up please call 22874880.
If you have chosen the Home Delivery, you can cancel your order at any time before the product is handed to the delivery service. After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order. To cancel your Home Delivery please call 22874880. You can of course, return the product you bought following our Returns Policy.
If your order hasn’t arrived, or arrives incomplete, you must report it to us within 48 hours. If you have more than one item on your order, please bear in mind that products may be sent out from multiple locations and so arrive separately.
However, if this is not the case and you have not received the entire order as detailed in the order confirmation email sent to you, please call our Customer Services team on 22 874880 with your order number to hand or email us at firstname.lastname@example.org quoting your order number.
If your order arrives and the goods are damaged, please follow our Returns & Refunds Policy or call us on 22 874880.
Techocy shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.
1. The Service
Subject to these Terms, you may use the Service to submit Reviews and Social Q&A (collectively, the “Content”).
“Reviews” means any reviews, comments, opinions, product or service ratings or reviews, articles, written expressions, material, text, videos, photographs and information or other data, in any form or media, provided by you, and/or on your behalf, to Techocy.
“Social Q&A” means your questions, and answers to other users questions, about Products provided by you, and/or on your behalf, to Techocy.
2. Prohibited Uses
You agree you will not: (i) use, or encourage, promote, facilitate or instruct others to use, the Service for any illegal, harmful or offensive use; (ii) modify, translate, reverse engineer, decompile, disassemble (except to the extent applicable laws specifically prohibit such restriction), make any attempt to discover the source code of the Service and/or or create derivative works thereof; or (iii) use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Content.
For any Content, you grant to Techocy a royalty-free, irrevocable, transferable, perpetual, nonexclusive, sub-licensable, worldwide right and license to use the Content however Techocy desires, including without limitation, to copy, delete in its entirety, adapt, publish all or any portion of the Content, translate, create derivative works from and/or distribute such Content and/or incorporate such Content into any form, medium or technology throughout the world, in all cases without compensation to you.
You are responsible for your Content. By submitting Content, you represent and warrant that:
You are at least 18 years old, and are the sole author and owner of the intellectual property rights thereto;
The content is accurate and represents your current honest opinions, findings, beliefs, or experience;
You have not been promised that your Content will be posted or published, nor have you been promised any payment for your Content, and if you have received a free sample of a product which is the subject of your Review, you will disclose that fact in your Review;
The content (i) does not violate any law, statute, ordinance or regulation, (ii) does not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy, or (iii) will not cause injury to any person or entity; and
The Content is not, and may not reasonably be considered to be, obscene, defamatory, libelous, threatening, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual or entity.
5. Use Of Content
Your Content will not be treated as confidential by Techocy or its third party service providers and their respective directors, officers and employees. Accordingly, please do not submit anything that you do not want to share with the general public (for example, financial information, social security number, etc.). By submitting your email address in connection with your Content, you agree that Techocy may contact you about the status of your Content and other administrative purposes. Any Content you submit may be used, or not used, in Techocy’s sole discretion, and Techocy may deny, edit for clarity or length, condense or remove Content which Techocy deems to violate these Terms, or Content which:
Is not clear and understandable;
Is in a foreign language;
Iincludes details about Techocy’s competitors;
Includes personal details or information about You or someone else;
Is the same as other reviews submitted by You;
Includes obvious errors (such as text and star rankings which do not generally match, or a review which does not correspond to the product).
You agree to indemnify and hold harmless each of Techocy and its third party service providers and their respective officers, directors, agents and employees, from all claims, demands, damages, costs and expenses of every kind and nature, known and unknown, including without limitation reasonable attorneys’ fees, arising out of a (i) any Content you submit, (ii) your breach of these Terms, or (iii) your violation of any law or the rights of a third party.
To the fullest extent as permitted at law, X.K Techocy Limited is providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, contents, materials or products included in this website including, but without limitation, warranties of merchantability and fitness for a particular purpose.
Nothing in these Terms and Conditions affects your statutory rights.
All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with Cypriot Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.
If you have any questions, comments or complaints with regards to these Terms and Conditions, please email the Techocy Legal Team at email@example.com